Privacy Policy

Who we are

Horn Lake Tree Care Pros is a local marketing property operated by Triarc Group, LLC. We connect property owners with tree-service assistance in Horn Lake and surrounding communities. Service requests may be reviewed or fulfilled by an independent local tree-service provider.

Information we collect

We may collect information that you provide directly, including:

• Your name, telephone number, email address, city, ZIP code, and property location.
• Details about the requested tree work, photographs, urgency, access conditions, and preferred contact method.
• Messages and other information you provide through website forms, Meta or other advertising lead forms, telephone calls, text messages, or email.

We may also collect limited technical information automatically, such as device and browser information, IP address, referring page, pages visited, approximate location, and interactions with our website or advertisements. This information may be collected through cookies, pixels, analytics tools, call-tracking technology, and similar technologies.

How we use information

We may use information to:

• Respond to questions and service requests.
• Call, text, or email you about your request, scheduling, estimates, or related follow-up.
• Route your request to an appropriate local tree-service provider.
• Operate, secure, troubleshoot, and improve our website, forms, advertisements, and communications.
• Measure advertising performance and understand how visitors use our services.
• Comply with legal obligations and prevent fraud, abuse, or security incidents.

Calls and text messages

If you provide a telephone number, you authorize Horn Lake Tree Care Pros, Triarc Group, LLC, and the local service provider responding to your request to contact you about that request by call or text. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance.

Mobile information and text-message consent are not sold or shared with third parties for their independent marketing. Information may be provided to communications vendors and the service provider assigned to your request solely as needed to deliver messages and respond to you.

How we share information

We may share information with:

• Independent local tree-service providers who may evaluate or perform the requested work.
• Service providers supporting website hosting, forms, email, telephone and text communications, analytics, advertising, data security, and business operations.
• Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, property, or the integrity of our services.
• A successor organization in connection with a merger, acquisition, financing, reorganization, or transfer of business assets.

We do not sell personal information for money.

Advertising platforms and cookies

We may use advertising and analytics services, including Meta technologies, to deliver advertisements, measure results, and improve campaigns. Those providers may collect or receive information through cookies, pixels, forms, or similar technologies and process it under their own privacy policies. You can control cookies through your browser settings and adjust advertising preferences within the relevant platform.

Data retention and security

We retain information only as long as reasonably necessary for the purposes described in this policy, including responding to requests, maintaining business records, resolving disputes, and meeting legal requirements. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.

Your choices

You may ask to access, correct, or delete personal information that we maintain about you, subject to applicable legal exceptions. You may also ask us to stop nonessential communications. To make a request, email contact@hornlaketreeservice.com or call 662-863-5577. We may need to verify your identity before completing a request.

Children’s privacy

Our services are intended for adults seeking property services and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Third-party websites

Our website may link to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

Changes to this policy

We may update this policy periodically. The effective date at the top of this page indicates when it was most recently revised.

Contact us

Horn Lake Tree Care Pros
Operated by Triarc Group, LLC
Cole Road, Horn Lake, MS 38637
Phone: 662-863-5577
Email: contact@hornlaketreeservice.com